How to verify a RedotPay account and pass KYC the first time.

What RedotPay KYC actually checks

Verification confirms three things: that your identity document is genuine, that the selfie belongs to the same person, and that the details you typed match the document exactly. Most failures come from the third item, not from anything suspicious.

• A government ID: passport, national ID card or driving licence
• A live selfie or short face scan taken in good light
• Name, date of birth and document number typed exactly as printed
• In some cases a proof of address such as a recent utility bill

Step-by-step verification flow

Open the app, complete the sign-up with a phone number and email you control, then start the identity step from the profile area. Choose the document type you physically have on hand, not the one that sounds most official.

Photograph the document flat on a dark surface with no flash glare, then complete the face scan without a hat, glasses or backlight. Review usually finishes in minutes, though busy periods can stretch it to a day or two.

Why verification gets rejected

Almost every rejection traces back to a handful of fixable causes.

• Blurred, cropped or glare-covered document photos
• Typed details that differ from the document by even one character
• An expired document or one from an unsupported country
• A selfie taken in low light, or with another face visible in frame
• Using a VPN that places you in a different country than your document

If you are stuck in review

Repeated resubmissions can flag an account for manual review, which takes longer. Wait for the current attempt to finish before trying again, and change only the thing that was wrong.

If your country is unsupported or your document keeps failing automated checks, no amount of retrying will pass. That is the point where most people buy an account that is already verified.

The shortcut: start from a verified account

We open, verify and card-test every account by hand before delivery, so you skip document review entirely. You receive the login details, a setup guide for changing the password and two-factor method, and a replacement warranty if anything is not as described.